Chick-fil-A Whitman Square hiring Marketing Coordinator
Chick-fil-A Whitman Square is seeking a dynamic, creative, and community-minded individual to step into the role of Marketing Coordinator. Guided by our foundational Raving Fans Strategy and its three pillars—Operational Excellence, Second Mile Service, and Emotional Connections Marketing—you will be the driving force behind boosting our local brand relevance and transaction sales. If you excel at building meaningful relationships, designing engaging social media content, and creating “remarkable” in-restaurant experiences for our guests, we want you to help us connect deeply with the Whitman Square community.

Job Opportunity: Marketing Coordinator – Chick-fil-A Whitman Square
Location: Whitman Square, Philadelphia, PA
Department: Marketing
Job Type: Part-Time (15–25 hours per week)
Reports To: Operator
Position Overview
Are you a creative, detail-oriented marketer looking to make a meaningful impact in the local community? Chick-fil-A Whitman Square is seeking a part-time Marketing Coordinator to join our team!
In this role, you will focus on driving sales, boosting brand relevance, and building “Raving Fans”—guests who visit more often, pay full price, and enthusiastically share their Chick-fil-A experiences with others. You will work closely with our Local CMO and leadership team to manage social media, plan memorable events, coordinate catering outreach, and ensure our in-restaurant marketing is top-tier.
Key Responsibilities
- Social Media Management: Generate, schedule, and optimize weekly content across Facebook, Instagram, and LinkedIn. Maintain a 3:1 ratio of relational to marketing posts, experiment with video/reels, and actively engage with our online community.
- Event Planning & Execution: Assist with the production of major monthly events and execute weekly activities like in-restaurant BINGO and community Spirit Nights. Act as a seamless liaison between hosting organizations and our restaurant operations team.
- Catering & Outside Sales: Partner with leadership to identify and pursue local business distribution opportunities, conduct weekly “business blitz” outreach to local offices, and follow up with catering guests to ensure absolute satisfaction.
- Digital Marketing (Spotlight): Leverage our Spotlight platform to manage the member database, design and automate email campaigns, distribute rewards, and analyze campaign performance metrics.
- Brand Activation & Mascot Support: Train and escort our iconic Chick-fil-A Cow for restaurant and community events, and confidently step into the Cow mascot suit yourself whenever needed.
- Bridge to Operations: Drive excitement within the restaurant by organizing team suggestive selling competitions, leading guest sampling during peak hours, and updating our community boards and pop-up displays.
- Community Relations: Monitor, evaluate, and log local donation and fundraising requests to build mutually beneficial community partnerships.
What We Are Looking For
- A Passion for Service: You understand that the guest experience is always our number one priority, and you are willing to support the front-of-house or catering operations team when duty calls.
- Strong Communicator: Ability to smoothly communicate marketing updates, sales goals, and event logistics across all levels of restaurant leadership.
- Organizational & Analytical Skills: Comfort tracking metrics (like transaction counts and check averages), managing task spreadsheets, and reflecting weekly on performance to maximize engagement.
- Strategic Mindset: Familiarity with customer service recovery models (like HEARD or BLAST) to handle guest complaints gracefully and effectively.



Interested in Applying?